Welcome to Asmaa Al Badi. Please read the following terms and conditions carefully before completing your purchase. By using our website and placing an order, you agree to the terms outlined below.

1. Orders and Payment

• Please ensure that all order details are correct before completing your purchase.

• Customers must provide accurate and complete contact information and delivery addresses.

• Orders are confirmed once payment has been successfully completed.

• If you experience any issues with your order or payment, please contact our customer service team.

2. Products and Prices

• We strive to display our products, images, and descriptions as accurately as possible.

• Slight color variations may occur due to differences in screen settings and lighting.

• All displayed prices are the prices applicable at the time of purchase. The store reserves the right to update prices and promotional offers as deemed appropriate.

3. Delivery and Shipping

• Asmaa Al Badi offers delivery within Kuwait and to Gulf Cooperation Council (GCC) countries, subject to the available shipping destinations.

• Delivery fees vary depending on the destination country and location. Applicable fees will be displayed at checkout.

• Estimated delivery times depend on the customer's address and the shipping company used.

• Shipments may be delayed due to circumstances beyond our control, including customs procedures, weather conditions, or shipping company delays.

• Customers are responsible for providing an accurate delivery address and a valid phone number to ensure successful delivery.

• Orders shipped to GCC countries may be subject to customs duties, taxes, or additional import fees in accordance with the regulations of the destination country. Customers are responsible for these charges, if applicable, unless otherwise stated at the time of purchase.

4. Exchanges and Returns

• Exchange and return requests are subject to the store's stated policy and applicable consumer protection laws.

• Products requested for return or exchange must be in their original condition, unused, and accompanied by their original tags and packaging.

• Please contact customer service before returning any product to receive the necessary instructions.

• If you receive a damaged or incorrect item, please contact us as soon as possible and provide details of the issue, along with photos if possible.

5. Order Cancellation and Modification

• Please contact customer service as soon as possible if you wish to cancel or modify your order.

• The possibility of making changes or cancellations depends on the order's preparation and shipping status.

• Once an order has been handed over to the shipping company, cancellation or modification of the delivery address may no longer be possible.

6. Customer Responsibilities

• Customers must provide accurate information when placing an order.

• Customers are responsible for monitoring order notifications and responding to the shipping company when necessary.

• If a shipment is refused or cannot be delivered due to incorrect information or a lack of response, additional fees may apply in accordance with the applicable shipping policy and relevant laws.

7. Privacy and Data Protection

• We are committed to protecting customer information and using it for purposes related to order processing, delivery, and customer service.

• Customer information will only be shared to the extent necessary to provide our services or when required by law.

8. Amendments to Terms and Conditions
Asmaa Al Badi reserves the right to update these terms and conditions when necessary. The published version will apply in accordance with applicable laws.

9. Contact Us
For inquiries regarding orders, payments, shipping, exchanges, or returns, please contact Asmaa Al Badi's customer service team through the contact channels provided on our website.

Thank you for choosing Asmaa Al Badi. We look forward to providing you with an exceptional shopping experience.